4.3 / 5.015 ReviewsDurability4.4 / 5Reliability4.4 / 5Performance4.4 / 5Ease Of Use4.6 / 5Value4.2 / 5Would You Recommend?Yes (9)No (2)Durability1 / 5Reliability1 / 5Performance2 / 5Ease Of Use3 / 5Value1 / 5Would You Recommend?NoNope! Keep looking. Faro doesn't stand behind their product.I purchased this headset to serve as a backup passenger unit. Only needed something cheap and simple for the few times a year I fly with three or four passengers. I purchased in September of 2017 and only used them approximately five times before the ear seal ripped in June of 2018.
I contacted Faro support, described the issue, provided proof of purchase and photos of the problem. Their response... "Gel ear seals are considered normal tear and wear and not covered under warranty. Please purchase a replacement..."
I proceeded to explain these have only been used five times and are less than one year old. Again their answer... "As mentioned previously, ear seals are consumables...."
They kept directing me to their website where I can spend $30 plus shipping on a new set of ear seals. Sorry, not going to do that. In the trash can they go!
I had a very poor experience with this product and an even worse experience with their customer service.
I will not buy Faro again, not because the product was the issue, but because the company wouldn't stand behind their product.June 29, 2018Durability5 / 5Reliability5 / 5Performance5 / 5Ease Of Use5 / 5Value5 / 5Top valueThis is my second set, they work as advertised, great value.June 26, 2018Purchased
1 month agoDurability5 / 5Reliability5 / 5Performance5 / 5Ease Of Use5 / 5Value5 / 5Would You Recommend?YesTestingseems to being working just greatJune 22, 2018Purchased
1 month agoDurability3 / 5Reliability3 / 5Performance2 / 5Ease Of Use3 / 5Value1 / 5Would You Recommend?NoFaro 2642AVery dissatisfied with performance. I find I have to have headset volume at max to pick-up instructions from the tower--yes I did adjust the aircraft radio volume. I am a student and this headset performed poorly on all three Cessnas I fly. Additionally, the headset does not sit securely on my head, it falls off when I look down--yes I have it adjusted properly. Also the headset is very bulky around the ears Overall, very dissatisfied with the purchase. I bought this under direct recommendation of Sportys.April 1, 2018Durability5 / 5Reliability5 / 5Performance5 / 5Ease Of Use4 / 5Value4 / 5Would You Recommend?YesNice headset with a short mic boomGood sound, features, comfort. Only issue I have is with mic boom length, which I cannot get directly in front of my mouth when positioned as I normally do with other headsets I've used (D. Clark, ASA). I have to scoot the headset forward a little bit on my head to get the mic into proper position. The limited length is further compounded with a thicker ear seal, which widens the headset. Probably not an issue at all with smaller heads. I flew with it twice, had to reposition the headset to make the mic reliably work. But once in position, it was fine. Still, overall a very good product with great comfort and features that should work for most people. Recommend Faro increase the boom length by at least 1/2 inch, maybe more.Faro has shorter boom than ASA by 1/2" which might be an issue for some people with wider headsMarch 28, 2018Purchased
4 months agoWould You Recommend?YesReasonably priced and comfortable.Lightweight and performed well.March 18, 2018Purchased
4 months agoDurability5 / 5Reliability5 / 5Performance5 / 5Ease Of Use5 / 5Value5 / 5Would You Recommend?YesPerfect for a student pilotI am a student pilot that was paying $5 each flight for a house headset. The problem I had was that the headsets at the flight school were really old and half of the time they didn't work. Mixed with that the fact that I didn't know who had worn that specific headset before gave me the hibby-gibbies.
So I went shopping for something that isn't too fancy and would get the job done. At $200 this headset is perfect. First they are mine so I don't have to worry about the hygiene aspect. Secondly, they actually work and are actually comfortable to wear. Sound quality is perfect and the PNR cuts out a huge amount of the cockpit noise. I can't compare it to Faro's ANR headset since I haven't used it, but I am definitely happy with my purchase. Would definitely recommend to beginner pilots.January 26, 2018Purchased
6 months agoPerformance5 / 5Ease Of Use5 / 5Value5 / 5Would You Recommend?YesFaro verses Lightspeed and DCAfter my wife used my David Clark’s and a pair of Lightspeeds, she said the Faro’s Felt the best and had the best sound.December 23, 2017Purchased
7 months agoDurability5 / 5Reliability5 / 5Performance5 / 5Ease Of Use5 / 5Value5 / 5Would You Recommend?YesBest value headset I've ownedJust bought a second one for the wife. Can't beat it for the price.September 26, 2017Purchased
10 months agoDurability5 / 5Reliability5 / 5Performance5 / 5Ease Of Use5 / 5Value5 / 5Would You Recommend?YesLots of valuePurhaesed for my son who is in flight training. He loves them so far and likes the auxiliary input for music on solo missions.September 20, 2017Purchased
10 months ago
- Question and Answer
Browse 11 questions Browse 11 questions and 11 answersAre these essentially the same headset at the Faro G2?BEST ANSWER: It is similar, but has thicker and softer ear seals, plus a lower profile mic cover and an all-black finish (no shiny silver anywhere).Will this work on cessna 172 182 185 etc?BEST ANSWER: Yes, this headset has the standard GA Plugs.Are these available with the helicopter plug (mic and phone in single plug)? I can't find it specifying what plug it has. It would be great to not have to get the 2 to one adapter.BEST ANSWER: This headset does not come with the Helicopter adapter. The headset uses the twin plugs. Our item 5340 is a GA (twin plug) to helicopter adapter.Are these TSO'd?BEST ANSWER: They are not TSO'dDo I need to purchase com cords separately?BEST ANSWER: No, The headset has a twin plug for use in GA aircraft.The specs say the operating temperature is up to 94 F. What will happen if they are consistently used in temps well over 100 F?BEST ANSWER: Temps above the recommend temp will cause the ear seals to degrade quickly.Does this headset come with a mike muff or do I need to buy one?Faro Stealth Passive HeadsetBEST ANSWER: The mike muff is included.Are these suitable for smaller heads- do they have good adjustment?BEST ANSWER: Yes that have good adjustments. It should be suitable for smaller heads.do they come with the bag ?BEST ANSWER: The headset does not come with a bag. It does fit nicely in our #5477 headset case.Will the music automatically cut off if a transmission takes place over the intercom/radio?BEST ANSWER: The music will not shut off or mute with transmission or intercom.Can you take/place phone calls with this headset? (via the music jack)BEST ANSWER: You are not able to take or place phone calls with this headset.
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