Customer Reviews3.9 / 5.033 ReviewsDurability4.0 / 5Reliability3.9 / 5Performance3.9 / 5Ease Of Use4.2 / 5Value3.8 / 5Would You Recommend?Yes (7)No (5)Durability5 / 5Reliability5 / 5Performance5 / 5Ease Of Use5 / 5Value5 / 5Would You Recommend?YesGreat headset!Love the wireless!!! The noise canceling is very good (as good as my Bose X) and the battery life is very good. The addition of the charging port is awesome but the rubber door need work! All in all still an A+ in design, function and comfort! I plan on ordering another one to keep for front seat passengers and using my two Bose X for rear seat passengersJanuary 12, 2019Purchased
2 weeks agoDurability5 / 5Reliability1 / 5Performance1 / 5Ease Of Use1 / 5Value1 / 5Would You Recommend?NoDid not work in my CirrusThere was a high pitched whine that seemed to go up and down with the power setting. It took several hours to get it to this level. It is not plug and play. I returned themDecember 13, 2018Purchased
1 month agoDurability4 / 5Reliability4 / 5Performance4 / 5Ease Of Use3 / 5Value3 / 5Would You Recommend?NoToo many buttons & batteriesThanks Sporty's for the easy return. This headset is bulky, has too many unlabeled buttons, and will require frequent battery changes d2 bluetooth usage, in my humble opinion. However the Lightspeed Zulu headset is great.November 21, 2018Purchased
2 months agoDurability3 / 5Reliability5 / 5Performance5 / 5Ease Of Use2 / 5Value4 / 5Would You Recommend?YesWireless rocks... looks a little weak, little hard to operateI think I got what I expected: the wireless feature is really worth the other aspects in which this headset is wanting (durability and ease of use) which, by the way are, not at all hard to overcome... just have to be extra careful with the headset and get use to the non so intuitive handling.
On the durability aspect, a nice compensation is the fancy and tough case included with the headset. When out of the cockpit is more than enough to protect the device, even against some tough handling.
Performance wise is great: very comfortable, good noise canceling, and great acoustics in and out. Weight is not at all an issue.
Nothing not already commented in most of these reviews.Added Nov 19, 2018November 19, 2018Purchased
2 months agoDurability3 / 5Reliability3 / 5Performance4 / 5Ease Of Use4 / 5Value3 / 5Would You Recommend?NoOwned for two years, traded it for a Zulu 3.I recently read another review complaining about Lightspeed's customer service being poor. I have to completely disagree! But I'll get to that... In summary, just get a Zulu 3. I don't think the wireless feature is worth the inherent problems of the rechargeable lithium ion batteries. And I don't think the Tango is built to quite the same quality as the Zulu 3.
I had been using Tango for just over two years now, and for the most part, I haven't many issues. The ANR is good, and its comfortable. I liked not having cables coming up form the control module to my head. I wore it on a long cross country in a single engine piston for over 9 hours of flight time in one day, and it worked just as advertised and didn't cause any headaches.
After about 9 months, I noticed that one of the hinges was starting break and come apart. I actually noticed this while at OSH and I took it to their booth. I got one of the sales reps business cards, and sent an email when I got home. She arranged for the warranty repair and I shipped it away, having only paid for my shipping. They paid the return shipping, and I don't remember exactly how long it took, but I'd say it took less than two weeks to come back looking brand new.
Now, two years in, my batteries are starting to no longer hold a charge. The batteries are $35 a piece and there are two of them, so I would probably spend less in AA's every two years running a Zulu (though I'm speculating). The battery failing led to a hectic situation one night on a IFR flight setting up for an approach while single pilot and no autopilot in marginal VFR conditions (I know, should have mitigated risk better). The headset cut out mid transmission. I turned it back on and it quit a few seconds later so I reached for the back up cable on the control module. The backup cable became tangled inside of the control module and wouldn't free itself. I unhooked it from the side pocket and started to take apart the canvas covering. I finally got it untangled, plugged in and finished the flight with horrible sound quality and little passive noise reduction with the module sitting in my lap because I couldn't get it back together again and attached to the side pocket.
This has left a pretty bad taste in my mouth, to say the least, and I no longer want to rely on this headset. I knew they have some trade up program on their website, so I went to look for it, but found that the Tango was not eligible to be traded for anything. So I sent them an email and explained what happened and how I wanted to trade for a Zulu 3. The lady told my that while they don't normally trade in the Tangos, she would work with me. So they have sent me a Zulu 3 and I am sending them my Tango. I am paying for my shipping and the $50 difference between the retail price of the two headsets. I'm thrilled that they worked with me here because I was tempted to try to sell it on eBay for what ever I could get and pony up the rest for a Zulu 3. Or possibly even an A20.
So as I said before, I wouldn't recommend The Tango. I had probably the worst thing possible have at the worst possible time. The A20 is nice, though I haven't used it extensively, I found it a little more comfortable than the Tango. I just couldn't justify the $300 or so more for the Bluetooth version of the A20.
Some other thoughts: The headset style is not like the Zulu. The flatter top and two hinges are different, and they're not bad, but that lead to one of the hinges breaking (compare the picutures between the Zulu and the Tango, and you'll see what I mean). There is no hinge to break on the Zulu. My next point is that the carrying case offers very little protection. The hinge may very well have broken from being dropped in the case, but I'm not sure as I didn't notice it right away.October 26, 2018Purchased
over 2 years agoDurability3 / 5Reliability3 / 5Performance4 / 5Ease Of Use4 / 5Value4 / 5Would You Recommend?YesAlmost thereI thought Tango would reduce the cluster of wires in my cockpit, and it has done that a little, but there are still wires to be dealt with because the sending unit has a rather long wire that can be partially, but not completely, stowed. On my second flight, there was so much static ( interference, maybe?) that I had to switch back to my old headset. Could be I hadn’t charged the batteries enough to start with. Since then it has worked well except for a constant echo, but only in my headset-no one else can hear it. Also can’t get it to pair with my iPhone but that could be a problem with the phone.June 19, 2018Purchased
7 months agoDurability3 / 5Reliability4 / 5Performance4 / 5Ease Of Use4 / 5Value4 / 5Would You Recommend?NoDisappointed with Lightspeed customer service.I have had the headset for about a month now and made five flights with it. I love the fact that it doesn’t have any wires which gives me freedom of movement. I do have an issue with the pad that sits on top of your head. It fell out and will not stay in. I called lightspeed customer service and they kind of blew me off and said the tabs must be broken off the end of it or something and wanted me to buy a replacement. There is nothing broken on it and I offered to send them a photo of it but they didn’t seem interested in looking at it. I will probably just put some double faced tape on it to hold it in place but don’t think I should have to do that with a brand new $800 headset. There does seem to be some echoing in the audio that I hear in the headset.June 18, 2018Purchased
8 months agoReliability1 / 5Performance1 / 5Ease Of Use1 / 5Value1 / 5Not a good headsetDid not like at all. Very bulky headset and interface. Comm volumes are awful. Sent them back for refund. Will research zulu3 and Bose for my next purchaseMay 12, 2018Purchased
8 months agoDurability1 / 5Reliability1 / 5Performance2 / 5Ease Of Use2 / 5Value1 / 5Would You Recommend?NoGood idea, but very poorly madeIt's a very good idea, and as other Lightspeedheadsets I used have been good products I really hoped this would be good.
BUT, it's VERY porly designed!! It feels lke a cheap Chines knckoff item. Both head set and control unit is very big.
Our headset broke after afew week of use, a cable on the head band broke. The chargeing port cover is terrible, it's impossible to get it to stay closed.
ANR function is ok, but the audio in it is very poor.
I would NOT buy this againNovember 6, 2017Bought the Tango to eliminate the hassle of cords. Found the addition of maintaining two sets of batteries equally as bothersome as dealing with cords, so it was a wash on that aspect. Didn't like the warbling sound created every time I turned
my head left or right. Not real intuitive to use.October 24, 2017Purchased
1 year ago
- Question and Answer
Browse 19 questions Browse 19 questions and 18 answersI fly S76C++ and I own LS Zulo PFX but the ANR isn't too good. I want to change for something more comfortable/more silent and
I am in doubt between Bose A20 and LS Tango, which of these two has the best ANR Cancellation for Helicopter Noise?Lightspeed Tango Wireless HeadsetWhat is TSO?BEST ANSWER: TSO is a Technical Standard Order. It is standards for the material and construction of an item.Are they TSO'd?BEST ANSWER: No.Will the lightspeed tango fit into a crosswind flight bag's headset pocket?BEST ANSWER: Yes.Will the standard charger work with 240V socket?BEST ANSWER: The standard Charger is 110V. You would need a converter.can you over charge batterys ?BEST ANSWER: No, The charger has built-in overcharging protection.Is this airbus compatible?BEST ANSWER: The tango's connection is a twin plug, We do have a twin plug to airbus adapter.Warranty?BEST ANSWER: The Tango headset has a 5 year warranty.Do I have to buy a battery charger for my tango headset??BEST ANSWER: No, the battery charger is included.Does this product has warrantee?BEST ANSWER: The Tango headset has a 5 year warranty.Is the panel unit conducive to moving from aircraft to aircraft? The description seems to imply the panel unit needs to be permanently installed. Not very compatible with a CFI lifestyle.BEST ANSWER: The unit is like any other headset. It is connected to the intercom via the GA style plugs and is portable.What is the battery life?BEST ANSWER: Approximately 12 hoursWhat's a LEMO plug?BEST ANSWER: The LEMO plug is a six pin connector for the headset. It allows the headset's ANR to be powered via the ships power instead of batteries. This is the case for all but the Tango headset. The Tango because it is wireless still required the batteries on the headset. The box that connects to the panel would be powered by the ship's power.Does Lightspeed offer a CFI rebate like Bose does?Can you talk to another pilot in cockpit with same headset in aircraft not equiped with intercom?
MultipleBEST ANSWER: The Tango headset has a communication box that plug in just like a regular headset. You can use up to 6 Tango headsets together in the same aircraft but each must be plugged into the intercom.Since you need batteries in both sections, is there any real value for the LEMO plug?BEST ANSWER: Yes this comes in a LEMO plug. The headset would need the batteries but the control box would not.I thought that with one base unit, you could have up to 5 headsets connected. Maybe I misunderstood. Do you need to buy the base unit with each headset?BEST ANSWER: You can have multiple headsets in a single cockpit without interference, but you must have a single headset paired to a single panel unit.Is there a 12 volt charger available for the batteries??BEST ANSWER: There is not one included. I briefly looked on google for any, and there aren't 12V DC chargers market for it. However, the output of the wall charger that comes with it is 5V and 2.4A. 5V is pretty standard for USB and only a few cell phone chargers (one Samsung model that I know of) deviate from that. So what you can do is go to best buy or amazon and just buy a 12V DC cellphone charger that is 5V and 2.4A or less. The fewer amps, the slower it will charge and too low may not even charge them at all. Too many amps, and you can damage the batteries, so keep it below 2.4A. The one I have from best buy that I keep in my truck for my cellphone actually has two USB ports so I could charge both of the headset's batteries in the airplane with it. Its a pretty cheap solution if you ever need to charge them in the airplane.I have a Zulu 2 in like new condition. Is there a trade in program for the Tango?BEST ANSWER: Not at this time, but eBay has a pretty good market for used headsets.
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